Muni Nayak Travels ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit muninayaktravel.com or use our corporate travel booking services. Please read this policy carefully. By using our website or services, you agree to the practices described here.
1. Information We Collect
Information you provide directly
When you make a booking, submit an enquiry form, or contact us, we collect your name, email address, phone number, company name, travel requirements, and any other details you choose to share.
Payment information
Payments are processed securely by Stripe. We do not store your card number, CVV, or full payment details on our servers. Stripe's privacy policy governs the handling of your payment data.
Usage data
We may collect standard web server logs including your IP address, browser type, pages visited, and time of access. This data is used solely for security monitoring and improving our service.
2. How We Use Your Information
We use the information we collect to: process and confirm your bookings; respond to enquiries and provide customer support; send booking confirmations and service-related communications; improve our website and services; comply with legal obligations under applicable Indian law.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Booking records are typically retained for a minimum of three years for accounting and legal compliance purposes. You may request deletion of your data at any time by contacting us (see Section 7).
6. Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All data transmitted between your browser and our website is encrypted using HTTPS/TLS. Payment transactions are handled exclusively by Stripe, which is PCI-DSS compliant.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Under applicable Indian data protection law, you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete data; request deletion of your personal data (subject to legal retention obligations); withdraw consent where processing is based on consent; lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us at [email protected] or call +91 9989803363. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are intended for business customers and are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Last updated: